Consulting Services

In addition to implementation and migration services, BridgeHead also offers healthcare organizations a wide variety of additional services, both predefined and ad-hoc. By leveraging these additional services, we can help you tune your environment, validate the health and operating status of it, or perform many other BridgeHead related services to help lessen the burden on your team.

Health Check

BridgeHead’s Health Check service ensures that your data protection and archiving systems are running at optimum efficiency and efficacy. Depending on the level of service selected, BridgeHead will review the system, upgrade it to the latest version, resolve issues discovered, and provide a detailed report to your organization at the completion of the assignment. If you’ve made a lot of changes to your environment, or have had staff turnover, a Health Check is a great way to have peace of mind that your system is doing what you expect it to, and that your data is properly protected and available should it be needed.

Site Assessment and Solution Design

BridgeHead’s Site Assessment and Solution Design Service deploys a senior Solutions Architect to interview your team, learn your objectives, understand your infrastructure, and help you determine the best design approach to efficiently and properly protect your critical data. Primarily aimed at the hospital that is preparing to perform a major expansion or re-architecture of their systems and/or infrastructure, we can help you plan the best way to do that. Further, we can take advantage of what you have in place currently while meeting your RTO and RPO objectives. As a summary of the assessment review, BridgeHead will produce a customized detailed Site Assessment and Solution Design Report at the conclusion of the project. This will outline what was discussed and reviewed, what plans you have and how they may change to better optimize your environment, and how we recommend you move forward to advance your data management and protection strategies.

Data and Storage Assessment

If you are considering making changes to your data protection strategies or bringing new systems under the management of your BridgeHead solution, BridgeHead’s Data and Storage Assessment service may be of value to you. Additionally, we can interview your staff, interrogate your systems and provide a detailed report on the data that exists, how often it’s accessed, the storage in use, and the best method to protect it. If you don’t know where to start, or are unsure what you really have to protect and its state, the BridgeHead Data Assessment service can help provide direction.

Solution Design

Making changes to an environment can be a stressful undertaking. It’s easy to overlook the minor details, but you could end up down paying the price for that mistake the road. BridgeHead’s highly experienced Solution Design engineers can work with your organization to create a well thought out design for your new, or changed, data protection and archiving strategy. The BridgeHead team brings years of implementation experience, to make the best use of the storage and hardware you have available, to protect your data the best way possible, all while keeping Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) goals and objectives included and considered in the design of the solution. If you are thinking about changing an existing system, or implementing a new one, consider the BridgeHead Solution Design service to make sure you achieve your goals by leveraging our experienced staff.

Disaster Recovery Assessment

Do you believe you could recover all your data in the event of a disaster? Many data recovery plans are not tested until the disaster happens and then it’s too late. BridgeHead’s Disaster Recovery Design Assessment reviews your existing plan and recommends improvements, tests the validity of your plan, or can create a new plan for your application data protection and enterprise data management. This service is tailored to your organization’s needs based on what you have in place today and will recommend what you need to consider in the future ensuring you are able to restore your data in a timely and effective manner.

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Discover how BridgeHead Software Professional Services can help your healthcare organization. Let’s work together.

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