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Jackson County Memorial Hospital

Company

Jackson County Memorial Hospital’s mission is to provide excellent care while focusing on patient safety, ethical standards, and community needs in a fiscally responsible manner.

Geography

USA: Located in Altus, OK, JCMH provides service to residents of eight counties in south Oklahoma and North Texas.

IT Infrastructure

MEDITECH Magic servers; EMC CX500 storage arrays; Data Domain VTL

Challenges

  • Eliminating production system slowdowns caused by MEDITECH Magic backups
  • Replacing tape with disk to improve recovery times and resiliency

Solution

Backup and Disaster Recovery for clinical data

Product

BridgeHead’s HT Backup – Integrated Serverless Backup/Integrated Disaster Recovery (ISB/IDR)

Results

  • JCMH saves on tape costs and reduces the administration burden by eliminating the need to manage physical tape rotation—“The block-level handling of data allowed us to avoid what used to be several hours of slowdown on MEDITECH systems during backup—and now that we’ve eliminated tape our recovery jobs finish almost as soon as we submit them!”
  • Enhanced disaster recovery by replicating patient records to an offsite facility

Resources

Testimonial

We were so shocked at how fast our recoveries work now. By the time we kick off the job and go to look at the job in the BridgeHead interface, the job is done. That’s amazingly fast.

David Parker, Director of IT