Ensure Disaster Recovery & Business Continuity

Ensuring the vital continuation of hospital operations in the unfortunate event of system failure, accidental data deletions or data corruptions.

Today, healthcare providers are benefiting from the rapid and continuing adoption of information technology to run their facilities and to improve the delivery of patient care. Accompanying these advanced systems is data – more than anyone could have imagined. The exponential growth of this data comes from applications that span the healthcare enterprise and includes medical images, scanned documents, clinical reports, patient correspondence….. the list is endless. With such a heavy reliance on this digital information being available in the consultation, diagnoses and treatment of patients, IT teams are under enormous pressure to safeguard their applications and data so that they can be quickly and easily recovered in the event of system outage, data loss, corruption or disaster. But, this is no easy task.

Challenge 1
“Is patient data safeguarded in the event of a loss, corruption, accidental deletion or disaster?”

We hear from many healthcare providers about the challenges they face in securing and protecting patient information across the disparate systems dispersed across their facilities. Of course, organizations have to prepare themselves for major disasters. But, it’s the more regular outages, data losses, system corruptions or accidental user errors that have the biggest drain on IT time. In these days of 24×7 healthcare, traditional backups take too long, do not complete in the allotted time windows and often degrade application performance, which means that they often do not get done. So, how can a healthcare organization ensure their patient information is fully protected?

The Answer

Traditional approaches to protecting systems and data are no longer adequate to meet the demands of today’s healthcare organization and to ensure patient information is properly safeguarded. BridgeHead’s RAPid™ Application Protection solution allows you to optimize your data protection and recovery for any application and its data. By using a mix of data protection strategies, RAPid is designed to give you the right protection tool for your application and data recovery requirements. Firstly, RAPid offers Automated Object Protection (AOP). AOP allows individual files to be protected in an archive and provides search and retrieval capabilities to recover files individually. Secondly, RAPid provides System Level Backup (SLB) for the protection of entire applications (system, database and objects). SLB protects at the system level giving fast backup and enables swift recovery in the event of a system outage, corruption, major loss or disaster. This division of responsibility allows for backups to finish on time and speedy recovery both at the file and the system level.

Learn how to recover your healthcare data in the event of loss, corruption, accidental deletion or disaster, with BridgeHead’s RAPid™ Data Protection →

Challenge 2
“If I lose a system, can I recover and be operational in a reasonable time?”

From time to time, IT systems fail. Power outages, system crashes, faulty hardware – whatever the issue, healthcare IT organizations need to be prepared. Backing up healthcare systems is just one element. But, recovering that system so it’s operational, in the shortest timescale possible, is imperative for the continued smooth running of hospital operations and the delivery of care. But, healthcare applications and the data they create have got much larger. Consequently, not only do the backups take a considerable time to complete, but recovering those systems takes even longer – and this is often time a healthcare facility cannot bear given the demands of their environments. So, how can a provider ensure the minimum system downtime in the event of a failure so as to ensure continuity of healthcare operations?

The Answer

Most applications are made up of a system, a database and many data files – the bulk of the volume (frequently as much as 90%) being in the data files themselves. To rapidly recover an operational application requires that the system and database be protected independently of the data files. RAPid’s Automatic Object Protection (AOP) takes multiple copies of files as they are written by the application and distributes them across your storage estate to give the maximum protection. All these copies are independently written and verified, so there is no chance of replication errors or data corruption. RAPid’s System Level Backup (SLB) works with the application to protect the remaining infrastructure at the system level (block by block), ensuring that the resultant backup is both timely and application consistent. In the event of system loss, an SLB system restore brings back the application swiftly. The data files do not need to be restored as, once restored, the application needs just to reference AOP to be pointed to one of the copies of the data files.

Learn how you can quickly recover a healthcare system should you be subject to an outage or disaster with BridgeHead’s RAPid™ Data Protection →

Challenge 3
“I am struggling to complete full backups for my healthcare organization’s applications?”

As applications and their data continue to grow, so does the length of time it takes to carry out a full back up using traditional methods. With care giving now delivered around the clock, there is no longer a ‘good time’ to run a backup procedure without some level of impact, whether that be network or application performance and the knock on effect to staff. We talk to a lot of healthcare providers who tells us that for some of their larger, enterprise applications, a full backup can take two days – this means they will always have two days of data at risk. For some of their less critical systems, they have decided not to protect them at all – it would simply take too long and be too disruptive. This leaves them exposed and uncomfortable. There has to be a more efficient way for healthcare providers to fully backup their applications.

The Answer

BridgeHead’s RAPid Application Protection is a new breed of solution that does things a little differently. Instead of repeatedly backing up 80% of your unchanging data, such as medical images (which just clog up the backup window), RAPid’s Application Object Protection (AOP) isolates these data objects from the rest of the system, taking multiple, independent copies that can be dispersed across your storage infrastructure as best suits your organisation. Once you’re using AOP, you automatically reduce your back up window by 80% – this means you are not only able to complete backups more efficiently and in a timely fashion, you will also be able to take more frequent copies, dramatically improving your Recovery Point Objectives (RPO) and Recovery Time Objectives (RTOs).

For more information on how you can optimize your back ups, read more about BridgeHead’s RAPid™ Data Protection →

Challenge 4
“If I lose one file, do I need to do a full, time-consuming system restore to recover it?”

It is not unusual, in the average day of a healthcare organization, that a staff member inadvertently deletes a file. Normal procedure requires the individual to report this to the IT help desk who are then tasked with retrieving that file from a backup copy. The challenge here is that, in order to do this, the IT department has to locate the backup copy, then interrogate that backup in order to query and retrieve the file. This is time consuming in and of itself. But, when you add this to the several other individuals who have done the same thing that day, coupled with all of the other responsibilities of the IT team, and the workload begins to stack. Surely, there must be a more efficient way to recover individual files?

The Answer

BridgeHead’s RAPid Application Protection solution allows you to manage and protect your data in a different way compared to traditional backup software. Its Automatic Object Protection (AOP) functionality enables individual data files to be individually protected separately from the rest of the system. Essentially, each object is independently written, via AOP, to its destination. As it is written, RAPid fully indexes its content and meta-data. So, if one of your users accidentally deletes a file, not only can it be easily found and retrieved through an intuitive search interface, but permissions can also be granted to allow that user to do this for themselves – no more clogging up the IT help desk.

Find out how you can efficiently recover individual files using BridgeHead’s RAPid™ Data Protection →

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Discover how BridgeHead Software can help. Contact us and let’s get started.

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