Jackson County Memorial Hospital Cares for Patient Records and Lowers Data Recovery Times from Days to Minutes
Mission
Jackson County Memorial Hospital provides excellent care while focusing on patient safety, ethical standards, and community needs in a fiscally responsible manner.
Location
The hospital is located in Altus, Oklahoma and has been serving patients across an eight county area for over 50 years.
IT Infrastructure
Four MEDITECH Magic servers with patient records under management of close to 130 GB. A Data Domain Network Share option and an EMC SAN automate data protection and online recovery.
Critical Challenge
Improving recovery times and resiliency by replacing tape with disk.
Key Concern “Our end-users used to be so sorry
to ask us to restore a record—they knew what
a hassle it was for us to find and load the
right tape.”
Problem Solved
BridgeHead Software’s HT Backup exclusive integration with MEDITECH APIs speeds backup of patient records, which are kept online for rapid local recovery and shipped to an offsite facility using Data Domain Network Share for the complete elimination of tape.
Deployment Experience
JCMH was able to add Data Domain to their BridgeHead
Software deployment without making a change in the
software configuration—“It just dropped
in.”
Operational Experience
BridgeHead Software has been in operation at JCMH
for more than four years—“We’ve never
had a problem.”
Business Results
JCMH saves on tape costs and reduces the administration
burden by eliminating the need to manage physical
tape rotation—“The block-level handling
of data allowed us to avoid what used to be several
hours of slowdown on MEDITECH systems during backup—and
now that we’ve eliminated tape our recovery jobs
finish almost as soon as we submit them!”
Why BridgeHead
BridgeHead Software is the leading provider
of backup, recovery and archive software for healthcare institutions. The company’s strong offerings include a unique backup and recovery system for MEDITECH and a general PACS
archive which unites PACS systems data. With over 300 customers serving 1000 individual hospital sites worldwide BridgeHead leads the field in
Healthcare Data Management.
Partnering Value
BridgeHead Software works exclusively through Value-Added Reseller organizations to provide customers with the best solution for their needs.
