Training and Education

Training and Education

BridgeHead Software offers a variety of training and education programs to ensure you are realizing the full value of your Healthcare Data Management (HDM) investment. Our training is built to develop your skills while enabling you to implement protection for a particular application or designing a strategy for sharing patient data.

Training Methodology

Store, Protect, Share is the mantra of the BridgeHead Healthcare Data Management (HDM) solution – providing our customers the ability to access and safeguard healthcare data.  And today, with the complexity of hospital networks and the increases in the amount of data to be accessed and protected, this is not an easy task.

With many applications and data sources within the hospital today, there is not one approach that works for all.  BridgeHead’s sole focus on healthcare data management provides us with the expertise to guide our customers to utilize the best practices and tools available to solve their data management challenges.

Our customers start their training curriculum with the HDM Foundation Course which provides the skills to protect and share what is common to most applications.  It also serves as the building block for what is required for all other application and data types.  Our training uses a methodology called ‘Structured Learning’ which aims to provide the trainee with the skills and knowledge to implement technical solutions.

There are 3 levels of training:

  • Level 1 is the Foundation Course. This covers the principles of data management in the context of HDM applied to a Windows File System
  • Level 2 is individual modules for backing up or archiving particular applications
  • Level 3 recognizes a person who has completed a pair of Level 2 modules, enabling them to implement a Data Management strategy combining backup and archiving

“We implemented BridgeHead HDM Solution following an update to our EPR system at the trust. I found the training provided by BridgeHead to be very professional, inclusive and relevant. It was good to have a course that teaches you not only how to use the system, but also helps you to understand how the system functions with all of its components and their interdependencies. I now feel that I am confident in using and troubleshooting the product and look forward to utilising it to its maximum potential.”

Andrew Kilbane

Network and Server Team Manager, The Clatterbridge Cancer Centre NHS Foundation Trust

Features & Benefits

  • Courses conducted by HDM experts
  • Reference material provided
  • Access to laboratory computers

BridgeHead provides a number of formats and styles to meet your need:

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Traditional Classroom

Classroom

A BridgeHead expert guides you through the course material. We favour using classroom courses for the foundation courses as they cover a broad range of interrelated concepts, facts and procedures. The personal guidance from a training expert ensures you will quickly become competent, and confident, using the core features of our HDM solutions to protect your data and applications.

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Instructor-led eLearning

Instructor-led

An effective alternative to classroom training. It minimises the disruption caused by traditional training, yet still maintains the benefits of instructor led learning. It is preferred by hospitals relying on key personnel for their daily activities. Training is delivered in short sessions, spread over a number of days. This allows attendees to perform their core daily activities, whilst gaining the training necessary to increase their productivity.

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Self-paced Learning

Self-paced   purchase online →

Online learning allows courses to be taken at a time and place that suit you. Our online courses are accessible on most devices. Course materials cover advanced HDM features like VMware and SQL Server agents. Courses are arranged as a series of short modules arranged to facilitate learning. This allows training to be easily slotted into your busy work day.

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Managed Services for Backup and Recovery

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2016 Customer Value Leadership Award

BridgeHead receives Frost & Sullivan Award for Healthcare Content Management for the successful deployments of HealthStore™ (third generation vendor neutral archive or VNA 3.0) within the EMEA healthcare market.

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