Rochelle Community Hospital
Rochelle Community Hospital’s decision to upgrade to MEDITECH 6.0 offered the opportunity to centralize IT resources and improve the organization’s disaster recovery capabilities. By implementing BridgeHead’s RAPid application protection solution, the hospital now has peace of mind over the protection of both clinical and administrative data from its MEDITECH EHR and the additional data generated through its MEDITECH SCA module.
More recently, in recognizing that using IT staff to perform and monitor backups was not cost or time effective, Rochelle contracted with BridgeHead for its Platinum Maintenance offering – an outsourced, fully managed backup and recovery solution that utilises industry experts to pro-actively administer and monitor the backup process on behalf of the customer.
- Ability to integrate backup and archiving for optimized protection and recovery
- Capability to establish a true hospital archive
- Excellence of BridgeHead’s Support and Professional Services team; and adherence to SLAs that enable the healthcare IT team to meet their hospital commitments
- Platinum Maintenance ensures the consistent and efficient protection of hospital systems, including remotely managing and monitoring the backup process
“Protection of our MEDITECH environment is an extremely critical component that no one besides IT sees. If something goes wrong, somebody [at BridgeHead] goes in and fixes it; small tweaks that would take my staff hours to find and fix”