Professional Services

BridgeHead Software offers a variety of professional services to support our HealthStore®, HiPRES™, and RAPid™ Data Protection customers.

Professional Services Overview

BridgeHead Software offers a variety of professional services for our healthcare customers. These services are predefined to fit a specific purpose or can be tailored to meet a healthcare organization’s particular needs. BridgeHead’s seasoned team of consultants can help you design, implement, upgrade, and expand your BridgeHead solutions to ensure you are getting the most value from your investment. This means customers will receive the highest levels of protection and accessibility for their critical system data – all provided through our comprehensive project management processes. In addition, our experts can assist with the extraction, transformation, and migration of legacy data, whether for data retention purposes or to ensure that information is available as part of your patient record.

BridgeHead’s consultants can integrate with your healthcare IT and/or clinical staff, operate independently, or work collaboratively with your project team. A variety of staffing solutions help our customers find the model that works best for their team and budget.

“The BridgeHead Project Management team strives to find the quickest and most efficient use of our Professional Services resources to enable our customers to achieve quality performance and productivity from their BridgeHead investment.

Our services experts can help with your data protection system, data extractions, mobile workflow, and/or central repository. Whether you need assistance in implementation, making changes to your existing environment, or replacing what you already have; BridgeHead provides the knowledge and experience to get it done rapidly and, most importantly, right first time.”

Rob Huff

Director, Global Professional Services, BridgeHead Software

Features & Benefits

Our Professional Services organization is committed to ensuring our customers get the most out of their BridgeHead investment.

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Seasoned Consultants

With over 100 years of combined healthcare industry-based experience

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Years of Project Experience

Project methodology based on industry best practices and tools with years of project experience

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Flexible Service Offering

Standard and customized service offerings to meet customer project needs

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Application Understanding

Deep knowledge of the healthcare application landscape, from EHRs to imaging systems, and more

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Clinical Understanding

Understanding the clinical impacts of delivering solutions in a healthcare environment

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Data Management Expertise

Experienced in managing all forms of data, from scanned records and medical images to discrete data

Methodology

BridgeHead Software has developed an implementation methodology and set of best practices that leverage its extensive healthcare experience deploying our solutions across various environments for our customers. Based in sound and proven project management and software installation methods, our key phases include: